Issue Status Update - OPI-6002076
Issue Status Update - OPI-6002076
April 28, 3:49am MST
April 28, 3:49am MST
|
April 28, 4:08am MST
April 28, 4:08am MST
P1 - Issue Resolved
We are sorry for any inconvenience this may have caused.
Dear Customer,
The degradation affecting your service has now been resolved.
Impact Prior to Resolution: In the EU2, US2, and APJ1 Data Centers, logging in through the SAP Concur website and SAP Concur mobile app was unavailable. The affected users would get “Sorry, something went wrong” upon trying to access SAP Concur services.
Start Time:09:28 UTC on 28 April 2025
Solution: The Incident Response Team (IRT) identified an external service failing. Once the service was restored, the issue self recovered.
We are sorry for any inconvenience this may have caused. Thank you for your patience.
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SAP SE | Dietmar-Hopp-Allee
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End Time: 10:15 UTC on 28 April 2025
We have verified that service performance is stable and will now resolve this incident.
An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
Product Name
Affected Service
SAP Concur
Expense
SAP Concur
Travel
SAP Concur
Invoice
SAP Concur
Request
SAP Concur
Imaging
SAP Concur
Analysis/Intelligence
Your SAP Team
www.sap.com
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