Issue Identified - OPI-6010743
Issue Identified - OPI-6010743
May 19, 3:33pm MST
May 19, 3:33pm MST
|
May 23, 3:22am MST
May 23, 3:22am MST
P1 - Issue Resolved
We are sorry for any inconvenience this may have caused.
Dear Customer,
The disruption affecting your service has now been resolved.
Impact Prior to Resolution: In the EU2, US2 and APJ1 Data Centers, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have intermittently be unable to login or experience error “Sorry, something went wrong”, after being attempting to login.
Start Time:09:20 UTC on 23 May 2025
Solution: The Incident Response Team reverted a recently deployed change to restore service.
We are sorry for any inconvenience this may have caused. Thank you for your patience.
Keep Up to Date
Visit
Personalized Concur Open
to see a history of all updates related to this issue and subscribe to notification emails.
Let’s Run Better Together!
SAP SE | Dietmar-Hopp-Allee
16 | 69190 Walldorf | Germany |
Pflichtangaben/Mandatory Disclosure Statements: https://www.sap.com/impressum
To unsubscribe from this group and stop receiving emails from it, send an email to pcc-concuralerts+unsubscribe@pima.edu.
End Time: 09:54 UTC on 23 May 2025
We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
Product Name
Affected Service
SAP Concur
Expense
SAP Concur
Travel
SAP Concur
Invoice
SAP Concur
Request
SAP Concur
Analysis/Intelligence
Your SAP Team
www.sap.com
Diese E-Mail kann Betriebs- oder Geschäftsgeheimnisse oder sonstige vertrauliche
Informationen enthalten. Sollten Sie diese E-Mail irrtümlich erhalten haben, ist Ihnen eine
Kenntnisnahme des Inhalts, eine Vervielfältigung oder Weitergabe der E-Mail ausdrücklich
untersagt. Bitte benachrichtigen Sie uns und vernichten Sie die empfangene E-Mail. Vielen
Dank.
This e-mail is sent to you by SAP SE on behalf of SAP’s legal
entities worldwide and if you would like to know who your specific data controller is,
please click here to e-mail WebMaster@sap.com.
This e-mail may contain trade secrets or privileged, undisclosed, or otherwise confidential
information. If you have received this e-mail in error, you are hereby notified that any
review, copying, or distribution of it is strictly prohibited. Please inform us immediately
and destroy the original transmittal. Thank you for your cooperation.
This e-mail provides material about SAP products and services that are related to your
contract. If your role has changed and these communications are no longer relevant, please
click on this
link to be removed.
To ensure you continue to receive SAP related information properly please add sap@mailsap.com to your
address book or safe senders list.
Copyright |
Privacy |
Legal Disclosure