Issue Identified - OPI-6054181
Issue Identified - OPI-6054181
August 15, 4:44am MST
August 15, 4:44am MST
|
August 15, 6:26am MST
August 15, 6:26am MST
P1 - Issue Resolved
We are sorry for any inconvenience this may have caused.
Dear Customer,
The degradation affecting your service has now been resolved.
Impact Prior to Resolution: In the US2 Data Center, logins through the SAP Concur website and SAP Concur mobile app were unavailable. Affected users may have experienced the following error when attempting to login: "sorry something went wrong".
Start Time:11:18 UTC on 15 August 2025
Solution: As the Incident Response Team (IRT) was starting to investigate the issue , the service automatically self-recovered. We have verified that service performance is stable and will now resolve the incident. An investigation into the root cause of this incident will be conducted , and a root cause analysis report provided when that investigation is complete.
We are sorry for any inconvenience this may have caused. Thank you for your patience.
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Let’s Run Better Together!
SAP SE | Dietmar-Hopp-Allee
16 | 69190 Walldorf | Germany |
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End Time: 11:35 UTC on 15 August 2025
Product Name
Affected Service
SAP Concur
Expense
SAP Concur
Travel
SAP Concur
Invoice
SAP Concur
Request
SAP Concur
Analysis/Intelligence
Your SAP Team
www.sap.com
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